Frequently Asked Questions
If we haven't answered your question, please contact us.
Who owns the centre?
This Centre is owned and managed by Land Securities PLC. To find out more details visit www.landsecuritiesretail.com.
What are our opening times?
Full details can be found on our Opening Hours page.
Do we have a post box in the Centre?
Yes, post boxes are located at the entrances from Car Parks 1, 3 and 5
Is there a Post Office in the Centre?
No.
Is there anywhere that does photocopying or faxing?
Yes, at the Customer Service Centre located opposite Argos.
What banks do we have in the Centre?
Halifax Bank is located near the entrance from Car Park 1 and Yorkshire Bank is located near the entrance from Car Park 3.
Do we have internet access within the Centre?
Yes we do. A free service is available within the food-court on the Upper Circle. Simply search and log on to FREE-WIFI-ACCESS.
Do we have ATM machines?
Yes we do. They are located at Halifax Bank, Yorkshire Bank and in the food-court on the Upper Circle
Do we take credit/debit card payments?
Yes, as long as you know your PIN number.
Can you smoke in the centre?
No, we are a non-smoking Centre but there are designated smoking points around the outside of the Centre.
Do we have designated motor cycle parking areas?
Yes, there is a motorcycle parking area near each Main Entrance.
Do we have a crèche?
No, but Kiddykars are available for hire for £2.50 per hour. These are located at the Customer Service Centre opposite Argos.
Do we have parent and child parking spaces?
Yes, these are situated in car park 1.
Do we have disabled parking bays?
Yes, we have 93 designated spaces and these are situated throughout every car park.
Do we provide wheelchairs and electric scooters?
Shopmobility provide this service free of charge. All they require is 2 forms of identity, for example a driving licence, utility bill or a Blue badge.
