- You are here:
- Home > Customer Services > Gift Card
White Rose Gift Card
The perfect gift for every occasion - White Rose Gift Card.
Whether it's a wedding, a birthday or a more formal, corporate event, choosing the perfect gift has never been easier. Just visit the Customer Service Centre located between WH Smiths and Argos, and for just £2 you can purchase a card to gift with the amount of your choice, up to £1000.
White Rose gift cards are accepted at all the stores in the centre, giving the holder the freedom to choose something really special.
Make this Christmas cool with a White Rose Xmas Clubcard.
White Rose Xmas Club is free to join and you can open your account with just £1. There's no limit on the amount you can save and when you're ready to redeem your savings we'll load up to a maximum of £1,000 onto each gift card. You can also spread out your savings across a number of cards to give to your family and friends.*
*a £2.00 administrative charge will be levied when the gift card is redeemed.
Your perfect Wedding Gift Card.
Putting a wedding gift list together can be quite a task, especially if you want the flexibility of shopping at various stores rather than just the one, or you already have a joint home that is fully furnished. This is why our Wedding Gift Card is a great and practical way for your guests to contribute towards presents for your wedding or honeymoon - guaranteeing you receive the gifts that you both want.
Once you have been given your unique Wedding Gift Card account number, your guests can add to the account up to, and including your wedding day. Your gift card is accepted at all the stores in the centre, giving you both the freedom to choose something really special.
Please click here to view the terms and conditions. If you'd like to speak to a member of our customer services team please call 0113 229 1234 or visit the Customer Service Centre located between WH Smiths and Argos.

Gift Card FAQ's
Where can I use my Gift Card?
You may use your Gift Card at any participating retailer within the centre, however Phones 4 U are currently unable to accept Gift Cards until further notice.
How do I use the card?
Firstly sign on the reverse. When you wish to spend on the card simply present it to a participating retailer in the same way as any other debit card. The retailer will process the transaction and ask you to sign the debit card receipt, the gift card is not a Chip and Pin card and you do not need a PIN number to use the card. It is always a good idea to check your balance before spending on the card.
Where can I check my balance?
You may check your balance by doing the following:
- Visit the Customer Service Centre at White Rose.
- Go online to http://www.flex-e-card.com.
- Call 0844 77 44 277
Please remember to quote the unique passcode that is shown on the receipt supplied with your Gift Card.
What do I do if I have lost my Gift Card?
If you loose your Gift Card please telephone Customer Services on 0870 730 7343. You will not be responsible for any transactions on the card after notifying Customer Service.
How long is my Gift Card valid for?
Each Gift Card is valid for 12 months from the initial date of purchase. The expiry date is shown on the receipt you received with your Gift Card.