Disabled Facilities

From wider car parking spaces to audio and braille support in our lifts, we do our best to make sure that all of our visitors enjoy their time with us. To find out more about our accessibility and special features, visit the DisabledGo website.


If mobility’s a problem when you’re shopping you can take advantage of our free Shopmobility service. It’s managed from the Ross Care Mobility Store and provides our visitors with free hire of an electric scooter, powered wheelchair or manual wheelchair. Opening hours fit in with those of the centre.

This is a popular free service so advance bookings are essential. For more information call the Mobility Store on 0113 277 3636 or call in next time you’re passing – it’s just through the entrance from Car Park 6.

Changing Places

Together with Leeds City Council, we’re proud to have added to the development of a network of Changing Places facilities across the country with our very own facility here at White Rose.

Changing Places are toilet facilities for people with profound and multiple disabilities. Each one is fitted with specialist equipment such as a hoist and changing bench and provides enough space for up to 2 carers to assist the person with the disability.

Our Changing Places facility is easily accessed from Car Park 6, or from inside the mall using the lift next to our Customer Services Centre, opposite Argos.

Forgotten your key? Don’t worry – just ask at our Customer Services Centre where our friendly team will be happy to sign a key out for you.

For further information please visit the Changes Places website.